Khoa Du Lịch

Exploring the hospitality industry : 2nd ed.
Offering broad coverage of the hospitality industry in an easy-to-read, conversational style. Written by best-selling author John Walker, this book is less theoretical and more industry-relevant than most–emphasizing the people, companies, and positions that make up the hospitality ...
- Vị trí lưu trữ: 03 Quang Trung
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Conducting tours : a practical guide
Written in an engaging, easy-to-read style, this text offers practical information on how to plan, price and market a tour. Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career!
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Hospitality industry managerial accounting
Introduction to managerial accounting, the balance sheet, the income statement, the statement of cash flows, radio analysis, basic cost concepts,..
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Managing the guest experience in hospitality
This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent Service". A "Moment of Truth" feature interspersed throughout the book provides ...
- Vị trí lưu trữ: 209 Phan Thanh
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Tourism/Hospitality Management The #1 introduction to tourism principles and practices, updated and expanded for today's growing industry Now in its eighth edition, Tourism provides a comprehensive introduction to the world's most rapidly growing industry.
- Vị trí lưu trữ: 03 Quang Trung
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