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Exploring the hospitality industry : 2nd ed.

Tác giả: John R. Walker

Offering broad coverage of the hospitality industry in an easy-to-read, conversational style. Written by best-selling author John Walker, this book is less theoretical and more industry-relevant than most–emphasizing the people, companies, and positions that make up the hospitality ...

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 1
  • Đang rỗi: 1
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Conducting tours : a practical guide

Tác giả: Marc Mancini

Written in an engaging, easy-to-read style, this text offers practical information on how to plan, price and market a tour. Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career!

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 1
  • Đang rỗi: 1
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Hospitality industry managerial accounting

Tác giả: Raymond S. Schmidgall

Introduction to managerial accounting, the balance sheet, the income statement, the statement of cash flows, radio analysis, basic cost concepts,..

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 1
  • Đang rỗi: 1
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Managing the guest experience in hospitality

Tác giả: Robert Ford

This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent Service". A "Moment of Truth" feature interspersed throughout the book provides ...

  • Vị trí lưu trữ: 209 Phan Thanh
  • Tổng sách: 1
  • Đang rỗi: 1
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Tourism

Tác giả: Charles R. Goeldner

Tourism/Hospitality Management The #1 introduction to tourism principles and practices, updated and expanded for today's growing industry Now in its eighth edition, Tourism provides a comprehensive introduction to the world's most rapidly growing industry.

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 1
  • Đang rỗi: 1