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Financial management for the hospitality industry

Tác giả: William P. Andrew, James W. Damitio, Raymond S. Schmidgall

This book is written both for managers in the hospitality industry and for hospitality industry and for hospitality students planning on management careers. The text consists of 20 chapters and a glossary. It begins with an introduction to hospitality finance that presents basic terminology and ...

Cases in human resource management in hospitality

Tác giả: Shirley A. Gilmore

Part 1: Restaurants; Part 2: Hotels; Part 3: Country clubs; Part 4: Business and industry; Part 5: Healthcare; Part 6: University/ College/Public schools; Part 7: Other facilities.

Inlet isles: A hospital foodservice case study

Tác giả: Chabot Amy Allen, Curtis Suzanne, Blake Alma

Providing a complex, real-life example of a hospital foodservice operation, a detailed analysis of the various subsystems, complete staffing information, financial information and menus. It is designed to provide students with an opportunity to apply what they have learned, develop critical ...

Check-In check-Out : managing hotel operations : 8th ed.

Tác giả: Gary K. Vallen, Jerome J. Vallen

Part 1: The hotel industry; Part 2: The reservation process; Part 3: Guest services and rate structures; Part 4: The hotel revenue cycle; Part 5: Technology.

Service at its best

Tác giả: Ed, Sanders

Presenting the professional waiter-waitress, professional appearance, table settings- Napkin presentations and table service, serving food and beverages, service preparedness, wine and beverage service, guest communication, the technology of service, the host/ hostess, waiter-waitress profiles.