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Introduction to hospitality management

Tác giả: John R. Walker

Part 1: The hospitality industry and tourism; Part 2: Lodging; Part 3: Restaurants, managed services, and beverages; Part 4: Recreation, Theme parks, clubs, and gaming entertainment; Part 5: Assemblies and event management; Part 6: Managerial areas of the hospitality industry.

Hospitality operations: Carreers in the world's greatest industry

Tác giả: Jack D. Ninemeier, Joe Perdue

Part 1: Industry overview; Part 2: Lodging operations; Part 3: Commercial foodservices operations; Part 4: Noncommercial foodservices operations; Part 5: Recreation and leisure organizations; Part 6: The meetings business; Part 7: Focus on you and your professional career.

Restaurant management: Customers, operations, and employees: 3rd ed.

Tác giả: Robert Christie Mill

1. Introduction; 2. Understanding the customer; 3. Developing a marketing plan; 4. Promoting the operation; 5. Pricing and designing the menu; 6. Delivering high quality service; 7. The physical facility; 8. Food and beverage: From supplier to customer; 9. Kitchen equipment and interiors: ...

Hospitality management: A capstone course

Tác giả: Matt A. Casado

Provideing a useful compendium of the knowledge necessary to access graduate-level courses for students joining these programs on completion of a bachelors degree or on entering the programs directly from the industry. ...

Cases in hospitality and tourism management

Tác giả: Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot

Organized by industry segment, the books cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics.