CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investgation into the real situation and some solutions to improving the quality of staff at Vanda Hotel
- Tác giả: Pham Thi Giang Huong |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper an investigation into the real situation of VanDa hotel for the purpose of providing some solutions to improve the quality of staff at VanDa Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, author have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the internet, as well as the data of the Human Resource and the customer’s evaluations of the hotel through her survey, findings, and observation. Based on this information, author would offer some characteristics and deep analysis of staff, service, organizational structure and tourist resource of the hotel, then author would propose some suggestions to improve the quality of staff at Vanda Hotel.
An analysis of the suggested translation of happiness tip #2 from the book “Powered by happy” by Beth Thomas, sourcebooks, 2010
- Tác giả: Hoang Thi My My |
- Giảng viên hướng dẫn: Nguyễn, Thị Thu Hiền |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Part A: Introduction introduces the rational, aims, scope, and methods of the study. Part B: Development is the main part of the study which is divided into three chapters: Chapter 1: The Theoretical Background. Chapter 2: Suggested Translation. Chapter 3: Analysis. Part C: Difficulties and Solutions list the troubles through translating, and puts forward some suggestions for teaching and learning translation.
An analysis of the suggested translation of chapter 10 from the book “Social media marketing” by Dave Evans with Jake Mckee, 2010
- Tác giả: Nguyen Nu Thao Quynh |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
This paper is a suggested translation of chapter 10 of the book called “Socia Media Marketing” by Dave Evans with Jake McKee, 2010. First, I will give a general introduction about the reasons for choosing the topic. Then, this is her Vietnamese translated version. Besides, the analysis of vocabulary, grammar, structure retrieved from the text is needed to clarify the key terms as well as complicated structure when translating a text related to the literature topic. In addition, author will present some difficulties when translating literature text in particular or any kind of English texts in general. Finally, there are some effective solutions to help students translate better at the end of this study.
An investigation into the real situation of the front office department at Seagull Hotel and some solutions to improving it
- Tác giả: Vo Thi Thu Trang |
- Giảng viên hướng dẫn: Nguyen Thi Hang |
- Chuyên ngành: Tiếng Anh Du lịch
This is a study of the Service Quality of the Front Office Department at Seagull Hotel. Based on the analysis results of the information from Seagull Hotel, this study (a) states why author choose this topic, (b) gives some definitions involved in the hotel and Front Office Department, (c) analyses and evaluates the Service Quality of the Front Office Department at Seagull Hotel. Through this selection this topic for her graduation paper, author hope that you will have more .understanding about Front Office Department and Seagull Hotel.
An investigation into the real situation and some solutions to improving the quality of reception department at Hoi An Historic Hotel
- Tác giả: Pham Thi Trang Hien |
- Giảng viên hướng dẫn: Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Reception Department at Hoi An Historic Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet, as well as the data of the Reception Department and the customer’s evaluations of the hotel through my survey, findings, and observation. Based on this information,author would offer some characteristics of staff, service, organizational structure and tourist resource of the hotel, then propose some suggestions to improve the service quality of the Receptionist.