CSDL Luận văn _ Luận án
Khoa Tiếng Anh
A case study of real situation and some solutions to improving restaurant services at Peace Place Restaurant in Danang City
- Tác giả: Nguyen Khanh Thao Oanh |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen |
- Chuyên ngành: Tiếng Anh Du lịch
This case study is carried out based on the theoretical background and the practical data. To obtain the results, author have collected all of the main related information about the restaurant, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet, as well as the data of the Food and Beverage Department and the customer’s evaluations of the restaurant through my survey, findings, and observation. Based on this information, author would offer some characteristics of staff, service, organizational structure and tourist resource of the restaurant, then propose some suggestions to improve the service quality of the restaurant.
An investigation into the real situations and solutions to improving the quality of reception department at Hoi An River Town Hotel
- Tác giả: Nguyen Hoang Diem |
- Giảng viên hướng dẫn: Le Thi Khanh Lam |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, I would like to research "The real situations and solutions to improving the quality of Reception Department at Hoi An River Town Hotel.”. In my paper, I give some tables of the number of guests as well as Hoi An River Town Hotel’s business.
An analysis of the suggested translation of chapter 6 from the book “American ways: A guide for foreigners in the united states” by Gary Althen, 2002
- Tác giả: Nguyen Kieu Diem |
- Giảng viên hướng dẫn: Nguyen Thi Hang |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
This graduation paper is about the Vietnamese translation of a book“American Ways: A Guide for Foreigners in the United States” written by Gary Althen. This book was originally published in 1988 by Gary himself. Because of the limited time, I decide to select chapter six of the book to translate. The graduation paper includes the theoretical background, the original version, the suggested translation, and the analysis of vocabulary and structures for the translation process. Furthermore, the paper also includes my difficulties and solutions in the translation.
A study of strengths and weaknesses of the reception section at Ba Na Hills Golf Club and some suggestions to improve it
- Tác giả: Dinh Luong Tuong Vi |
- Giảng viên hướng dẫn: Vo Thi Phuong Thao |
- Chuyên ngành: Tiếng Trung chất lượng cao
Part A : The introduction is the rationale, aims, scope, and method of study. Part B : The development is the main part of the graduation paper divided into three main chapters:Chapter 1: The presentation about theoretical background for this graduation paper. Chapter 2: The general information about Ba Na Hills Golf Club Chapter 3: Analysis and evaluation the strengths and weaknesses of the Reception Section at Ba Na Hills Golf Club. Part C: Conclusion and some suggestions to improve the Reception Department at Ba Na Hills Golf Club.
An investigation into the real situation of the foods and baverage department of the Thanh Binh Riverside Hoi An hotel and some solution to improving its service quality
- Tác giả: Pham Cong Tinh |
- Giảng viên hướng dẫn: Le Thi Oanh |
- Chuyên ngành: Tiếng Anh Du lịch
Author only focus on investigating the current situation of the service quality of the Food and Beverage Department, that is table service process. More specifically, that is the quality of party service in Thanh Binh Riverside Hoi An Hotel in 2017 and 2018. From then on, good points and weaknesses are pointing out. Finally, some solution to improve the service quality of F and B department will be suggested.