CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of the Food and Beverage department at Pullman Danang Beach Resort
- Tác giả: Doan Thi Trang |
- Giảng viên hướng dẫn: MA. Nguyen Thi Bao Yen |
- Chuyên ngành: Tiếng Anh Du lịch
Provide a descriptive analysis and essential components of the F&B Department at the Pullman Danang Beach Resort; Find out some of the strengths, weaknesses, opportunities, and threats of the F & B Department; Find out the effectiveness of the services and propose some solutions to improve the quality of F&B Department at Pullman Danang Beach Resort.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Saigon Tourane Hotel
- Tác giả: Tran Thi Tinh Tam |
- Giảng viên hướng dẫn: MA. Nguyen Xuan Tich |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate into the real situation of the reception at Saigon Tourane Hotel. Suggest some solutions to improving the service quality of the reception department.
An investigation into real situation and some solutions to improving the quality of customer services at Thai Market Restaurant
- Tác giả: Le Quang Hoang Dung |
- Giảng viên hướng dẫn: MA. Le Hoang Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
This paper aims to conduct research on the real situation of the quality of customer services for everyone at Thai Market Restaurant and suggest some solutions to improve the quality of customer services at the restaurant.
An investigation into the real situation and some solutions for enhancing food and beverage services of Hoa Mai Restaurant at Sai Gon Kim Lien Hotel
- Tác giả: Nguyen Thi Anh |
- Giảng viên hướng dẫn: MA. Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
Identifying the importance of the service quality to attract customer; Appreciating the real situation with the service quality of Hoa Mai restaurant, Sai Gon Kim Lien hotel; Suggesting solutions for improving the quality of service in Hoa Mai restaurant, Sai Gon Kim Lien hotel.
An investigation into the current situation and some suggestions for improving the service quality of the front office at Muong Thanh Holiday Quang Binh Hotel
- Tác giả: Bui Phuong Thao |
- Giảng viên hướng dẫn: MA. Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
Evaluating the quality of the front office department in Muong Thanh Holiday Quang Binh hotel; Proposing some solutions to improve the quality of additional services of Muong Thanh Holiday Quang Binh hotel; Helping to further improve the service quality of the front office department at the hotel. Contributing to maintaining the hotel's reputation and brand, especially in today's fiercely competitive environment.