CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and solutions for enhancing food and beverage services of Thai Market Restaurant in Da Nang City
- Tác giả: Le Thi Hang |
- Giảng viên hướng dẫn: MA. Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
The study focused on the quality of service in the restaurant, the strategy of attracting guests, and so on; Then, the research finds the disadvantages and advantages associated with the procedure; From there, I want to suggest some ways to improve food and beverage services in the restaurant in order to meet the needs of visitors. The data was collected from 2019 to 2020.
An investigation into the current situation and solutions in the sales and marketing department to attract tourist of Vietnam Travel and Marketing Transports Joint Stock Company
- Tác giả: Phan Le Ngoc Duy |
- Giảng viên hướng dẫn: MA. Le Hoang Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Analyzing the current status of travel business namely at Vietnam Travel and Marketing Transports Joint Stock Company – VIETRAVEL; Proposing some solutions to attract tourists to and back to visit during and after difficult seasons; Learning about the services and operating structure at Vietravel Tourist Company; Identifying the difficult, strengths and weaknesses of Sales and Marketing departments; Identifying the needs, wants and demands of the customer in current situation.
An investigation into the real situation and some suggestions for improving communication of F&B Staff at Brilliant Hotel Da Nang
- Tác giả: Lam Thi Phuong |
- Giảng viên hướng dẫn: MA. Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Finding the real situation English communication F&B staff at Brilliant Hotel; Appreciating the strengths and weaknesses of the restaurant staff's use of English communication; Suggesting some effective solutions to improving English communication staff at Brilliant Hotel.
An investigation into the real situation and solutions for improving the service quality of food and beverage department of Sala Danang Beach Hotel
- Tác giả: Le Ha My |
- Giảng viên hướng dẫn: MA. Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
Find out some strengths, weaknesses, opportunities and threats of the F&B Department; Find out the effectiveness of the services of the F&B Department; Suggest some solutions to overcome those problems.
An investigation into the real situation and some solutions to improving the quality of services at Reception Department at Seahorse Hotel and Apartment
- Tác giả: Nguyen Thi Thuy Tram |
- Giảng viên hướng dẫn: MA. Nguyen Thi Thu Hien |
- Chuyên ngành: Tiếng Anh Du lịch
Introducing the general features of the hotel and investigating the quality of services at Reception Department to attract tourists; Offering effective solutions to improving the quality of services and leaving a deep impression on tourists, making visitors only want to choose Seahorse hotel among a series of hotels out there. That is also the goal proposed by the hotel.