CSDL Luận văn _ Luận án
Khoa Tiếng Anh
A case study of the real situation and some solutions for enhancing services of Le Chalet restaurant at Saigon Tourane Hotel
- Tác giả: Vo Thi Hoi |
- Giảng viên hướng dẫn: MA. Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction which includes rationale, aims and objectives, scope of the study, method of the study and organization of the study; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclution and suggestion.
An investigation into the real situation and some solutions to improving the service quality of the restaurant at Shara Hotel Da Nang
- Tác giả: Huynh Thi Minh Thuy |
- Giảng viên hướng dẫn: MA. Le Thi Oanh |
- Chuyên ngành: Tiếng Anh Du lịch
The first is to learn about the status of business operations and service quality of the restaurant at Shara Hotel Danang; The second is to analyze and evaluate the strengths, weaknesses and factors that directly affect the service quality of the restaurant; Finally, from the above establishments, some solutions are proposed to overcome limitations and improve service quality, contributing to the development of the restaurant.
An investigation into the real situation and some solution to improving the quality of reception service at Citadines Blue Cove Danang Hotel
- Tác giả: Nguyen Thi Hong Nhung |
- Giảng viên hướng dẫn: MA. Le Thi Kim Uyen |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction is the rationale, aims, scope, method of study, and study’s organization; Chapter 2: Theoretical Background of the hotel industry, reception department and service quality in the hotel; Chapter 3: Case Description- the Basic Information about CBC Danang Hotel and reception department; Chapter 4: Analysis and evalution about eeal situation at CBC Danang Hotel; Chapter 5: Difficulties and qolutions about the qervice quality of reception department at CBC Danang Hotel; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the professionalism of the Food and Beverage department at Furama Resort Da Nang
- Tác giả: Doan Thi Thanh Tam |
- Giảng viên hướng dẫn: MA. Do Thi Kim Cuc |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction of the reason for choosing the topic and research content: objective, scope, method; Chapter 2: Definition of the restaurant and theoretical basis related to service quality of the restaurant; Chapter 3: Introduction of Café Indochine Restaurant, the business situation of the restaurant in the period of 2019 -2021; Chapter 4: Analyzing and evaluating service quality at Café Indochine Restaurant; Chapter 5: Presenting the difficulties and then giving appropriate solutions to overcome to improve the quality of the restaurant and attract customers; Chapter 6: Summary of restaurant service quality research results and solutions for faculty of English of Duy Tan University.
An investigation into the real situation and solutions to improving the service quality of Opera restaurant in Park Hyatt Saigon Hotel
- Tác giả: Tran Thi Anh Thu |
- Giảng viên hướng dẫn: MA. Nguyen Thi Kim Man |
- Chuyên ngành: Tiếng Anh Du lịch
Recognize the significance of service quality in attracting restaurant customers; Appreciate the real situation with the service quality of Opera restaurant at Park Hyatt Saigon; Suggest solutions for improving the quality of service in Aloha restaurant, Park Hyatt Saigon.