CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the current situation and some suggestions to improve the quality of room service at Sala DaNang Beach Hotel
- Tác giả: Pham Thi Nhu Nga |
- Giảng viên hướng dẫn: MA. Le Hoang Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Researching general issues about the operation department of the housekeeping; Analyze some of the strengths and limitations of room service; Providing a number of measures to promote the service quality of Sala DaNang Beach Hotel.
An investigation into the real situation of reception department of SeaShore Hotel & Apartment in Danang and some solutions to improving its service quality
- Tác giả: Le Thi Ngan |
- Giảng viên hướng dẫn: MA. Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Learn about the reception department at the SeaShore hotel, including its functions, duties, service methods, and importance; Analyze the service quality of the reception department at the SeaShore hotel; Identify the benefits and drawbacks of the reception department service quality method at the SeaShore hotel; Suggest some ways to improve the service quality of the reception department of SeaShore Hotel.
An investigation into the real situation and some solutions for improving the service quality of Food and Beverage department at Shanghai Hotel, Nghe An Province
- Tác giả: Thai Thi Oanh |
- Giảng viên hướng dẫn: MA. Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Investigating the F&B services; Examining strong points and weak points of the F&B department’s service quality at Shanghai Hotel; Proposing some solutions to improve the service quality of F&B department at Shanghai Hotel.
An investigation into the real situation and some solutions to improving the quality of the reception department at Hodi Hotel
- Tác giả: Vo Thi Quynh |
- Giảng viên hướng dẫn: MA. Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in details into the quality of the reception department in Hodi Hotel; Determine the strong points and weak points in the reception department of Hodi Hotel; Suggest some proficient solutions to improve the reception department’s quality at Hodi Hotel.
An investigation into the real situation and some suggestions to improving the service quality of the reception department at Ban Thach Riverside Hotel & Resort
- Tác giả: Duong Mai Thao Ly |
- Giảng viên hướng dẫn: MA. Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
To investigate in details into the service quality of the reception department at Ban Thach Riverside Hotel & Resort; To find out the pros and cons of reception deparment at Ban Thach Riverside Hotel & Resort; To propose some suggestions to improve and advance the service quality of reception department at Ban Thach Riverside Hotel & Resort.