CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for developing the workforce of the restaurant at Risemount Premier Resort Da Nang
- Tác giả: Nguyen Pham Thanh Thuy |
- Giảng viên hướng dẫn: MA. Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Describing the real situation of the workforce of the restaurant at Risemount Premier Resort Da Nang; Analyzing and evaluating the strengths and weaknesses of the workforce of the restaurant at Risemount Premier Resort Da Nang; Proposing some solutions for developing the workforce of the restaurant at Risemount Premier Resort Da Nang.
An investigation of the current situation and solutions to improve service quality at Dasushi Japanese Restaurant
- Tác giả: Nguyen Thi Le Vi |
- Giảng viên hướng dẫn: MA. Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
Analyzing and evaluating the business performance and present circumstances of attracting guests at Dasushi Japanese Restaurant in recent years to identify flaws and causes in order to help improve the restaurant's business; Proposing some solutions to attract customers to use food and drink services at the restaurant; Proposing solutions to improve the service quality at the restaurant.
An investigation into the real situation and some solutions for improving the quality of services at reception department at Sandy Beach Non Nuoc Resort
- Tác giả: Duong Thi Quynh Nhu |
- Giảng viên hướng dẫn: MA. Nguyen Thi Thu Hien |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
In the study, I would like to clarify the functions, duties and importance of the Reception Department in the resort business. Also, research and evaluate the current status of service quality at the Reception department of the Sandy Beach Non Nuoc Resort, thereby proposing solutions and recommendations with synchronization to improve the service quality of the resort's Reception Department.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Brilliant Hotel
- Tác giả: Nguyen Duy Truong |
- Giảng viên hướng dẫn: MA. Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in detail the process and quality of receptionists at the hotel; Find out strengths, weaknesses as well as causes and limitations of receptionists; Proposing some solutions to improve the service quality of the reception department.
An investigation into the real situation and some suggestions for improving the english skills for tour guides at Non Nuoc Viet Travel, Da Nang
- Tác giả: Nguyen Bao Ngoc |
- Giảng viên hướng dẫn: MA. Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Includes introduction about the rationale, the aims and objectives, the scope of the study, method of the study and organization of the study; Chapter 2: Mentions the theoretical background; Chapter 3: Refers into case description; Chapter 4: Discusses an analysis and evaluation; Chapter 5: Mentions difficulties and some suggestions to improve the English skills for tour guides; Chapter 6: Includes conclusions and suggestions for the Faculty of English and Duy Tan University.