CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services at Salmalia Boutique & SPA
- Tác giả: Dao Le Nhat Vi |
- Giảng viên hướng dẫn: Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some solutions to improve the service quality of the reception department at The Travidat Hotel
- Tác giả: Pham Hoang Tieu My |
- Giảng viên hướng dẫn: Nguyen Xuan Tich, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some solutions for attracting customers to the restaurant of Gold Boutique Hotel
- Tác giả: Tran Thi My Le |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Maximilan Danang Beach Hotel
- Tác giả: Ngo Tran Tho |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
An investigation into the real situation and some suggestions for enhancing the quality of customer service department at Danatrip company
- Tác giả: Nguyen Thi Bich Lam |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.