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Managing housekeeping operations

Tác giả: Aleta A. Nitschke, William D. Frye

Presenting the role of housekeeping in hospitality operations, environmental and energy management, planning organizing the housekeeping department, housekeeping human resource issues, managing inventories, controlling expenses.

Hospitality management accounting: Seventh edition

Tác giả: Michael M. Coltman, Martin G. Jagels

Equiping hospitality management and culinary students with the skills thay need to take command of one of the most crucial aspects of the management of any hospitality business.

Managing front office operations: Eight edition

Tác giả: Michael L.Kasavana, Richard M Brook

Presenting the lodging industry, hotel organization, front office operations, reservations, registration, communications and guest services, security and the lodging industry, front office accounting.

Exploring the hospitality industry : 2nd ed.

Tác giả: John R. Walker

Offering broad coverage of the hospitality industry in an easy-to-read, conversational style. Written by best-selling author John Walker, this book is less theoretical and more industry-relevant than most–emphasizing the people, companies, and positions that make up the hospitality ...

Conducting tours : a practical guide

Tác giả: Marc Mancini

Written in an engaging, easy-to-read style, this text offers practical information on how to plan, price and market a tour. Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career!