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Travel perspectives

Tác giả: Todd, Ginger

Presenting five sections such as Selling United States aiir travel, Selling other travel products and services, selling the cruise experience, International air travel, Selling and servicing the travel client.

Managing Hospitality Human Resources : 6th edition

Tác giả: Robert Woods, Michael Sciarini, Misty Johannson

Includes 4 parts: Employment laws, planning, and staffing; Human resources development;  Compensation administration; Safety, disciplines, and ethics.

Managing computers in the hospitality industry

Tác giả: Michael L. Kasavana, John J. Cahill

Contents: Automation in the hospitality industry; Essentials of computer systems; Generic appplication software; Computer based reservation systems; Rooms management and guest accounting applications; Property management system interfaces.

Hotel Investments: Issues & Perspectives: 2nd ed.

Tác giả: Lori E. Raleigh, Rachel J. Roginsky

Overview of the lodging industry; Hotel investment climate - wall street perspective; Lodging REITs; Asset management; Franchising in the hotel industry.

Managing technology in the hospitality industry

Tác giả: Kasavana, Michael L.

Contents: Hospitality technology systems; Hospitality technology components; Reservation systems; Rooms management and guest accounting applications; Property management system interfaces.