CSDL Luận văn _ Luận án
Chủ đề: Service--Hotel
Enhancing the service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam
- Tác giả: Nguyen Hanh Trang |
- Giảng viên hướng dẫn: Vu Thi Lanh, MA |
- Chuyên ngành: Quản trị Nhà hàng và Dịch vụ ăn uống
Chapter 1: Literature review and theoretical background; Chapter 2: The situation of service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam; Chapter 3: Solutions to enhance service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam.
An Investigation into the Real Situation and Some Suggestions for Advancing the Service Quality of Food and Beverage Department at Grand Mercure Da Nang Hotel
- Tác giả: Tran Nguyen Thanh Thanh |
- Giảng viên hướng dẫn: MA. Nguyen Thi Hang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
- Tác giả: Tran Thi Ngan My |
- Giảng viên hướng dẫn: MA. Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
An investigation into the real situation and some suggestions to improving the service quailty of food and beverages department at Stay Hotel
- Tác giả: Nguyen Thi Thanh Thao |
- Giảng viên hướng dẫn: Tran Thi Thuy Phuong, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
An investigation into the real situation of front office department and some solutions to improving its service quality at Montgomerie Links Hotel & Villas
- Tác giả: Le Thi Minh Hieu |
- Giảng viên hướng dẫn: Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.