CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investgation into the real situation and some suggestions to enhancing the quality of reception department at Vian Hotel Da Nang
- Tác giả: Le Thi Vy |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper investigates the real situation and provides solution to enhancing the quality of the Reception Department at Vian Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, author have collected all of the main related information about the reception, tourist, etc. from the primary and secondary sources, such as textbooks, the internet, as well as the data of the Reception department and the customer’s evaluations of the reception through by author survey, findings, and observation. Based on this information, author would offer some characteristics of staff, service, organizational structure of the hotel, then propose some suggestions to improve the service quality of the hotel.
A case study of the real situation and solutions to improving the quality of front desk at the Magnolia Hotel
- Tác giả: Truong Nguyen Duy Nhat |
- Giảng viên hướng dẫn: Ho Thi Huyen Trang |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, I would like to research "A case study of Real Situation and Solutions to Improving the quality of Front Desk at the Magnolia Hotel". In my paper, author give some tables of the number of guests as well as Magnolia Hotel’s business.
A case study of the strong and weak points of the reception department at Ruby Light Hotel and some suggested solutions to improve
- Tác giả: Phan Thi Nha Phuong |
- Giảng viên hướng dẫn: Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, author would like to research about "Acase study of the strong and weak points of the reception department at Ruby Light Hotel and some suggested solutions to improve". In this paper, author have introduce, gave some tables figures. From it, author analyzed and evaluated to proposed some solutions to better the performance.
The real situation and solutions to attracting international tourists to Kay Hotel Danang
- Tác giả: Pham Duc Kiet |
- Giảng viên hướng dẫn: Nguyen Manh Quang |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper embarks on a study of real context at reception outlet in KAY Hotel and its business activities to attract tourists in general and international tourists in particular to this establishment. Accordingly , an analysis of actual problems in the outlet shall be exposed clearly related to quality – bases services. And then an analysis and an evaluation are carried out to find out its strengths and weeknesses. According , solutions are proposed to exploit international tourist market segment at KAY Hotel and contribute to the growth of hospitality industry in Da Nang city.
The current situation and some solutions to maximizing marketing policy to atrract customers to the dining service at Fishca Restaurant of the À La Carte Hotel
- Tác giả: Dinh Le Uyen Phuong |
- Giảng viên hướng dẫn: NguyenThi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Part A: Introduction. Part B: Development . Chapter 1: Theoretical background. Chapter 2: Reality of applying marketing mix policies in the restaurant department in À La Carte Hotel Da Nang. Chapter 3: Some marketing solutions to attract customers to dining services at fishca restaurant in À La Carte Hotel Da Nang. Part C: Conclusion and suggestions.