CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation of the reception department of Prague hotel and solutions to improve its quality
- Tác giả: Pham Thi Thuy Dung |
- Giảng viên hướng dẫn: Le Thi Dieu Huong, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation.
An investigation into the real situation of reception department and some suggested solutions to enhance its performance at Belle Maison Parosand Da Nang hotel
- Tác giả: Nguyen Ngoc Quynh |
- Giảng viên hướng dẫn: Le Thi Oanh, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
A case study of supplementary services at Da Nang HAGL Plaza Hotel and some solutions to attract more use of the services
- Tác giả: Ha Thanh Thu |
- Giảng viên hướng dẫn: Nguyen Thi Hong Nhan |
- Chuyên ngành: Tiếng Anh Du lịch
This case study is researched to attract for guest use supplement servicein HAGL Hotel Da Nang. Through investigating the demand of guest in there, I also point out some strengths and weaknesses in supplement service quality in HAGL. Furthermore, I also have some suggestions for improving the supplement services. And I hope from these suggestions, it can help the hotel attracts many tourists to use supplement services.
An investigation into the real situations and some suggestions to improving the quality of food and beverage department at Hadana Boutique hotel
- Tác giả: Vo Nguyen Thuc Uyen |
- Giảng viên hướng dẫn: Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The theoretical background; Chapter 2 : Case description; Chapter 3 : Analysis and evaluation.
An investigation into the real situation and some solutions to improving the professionalism of the reception department staff at lasenta Boutique Hotel Hoian
- Tác giả: Dinh Dieu Linh |
- Giảng viên hướng dẫn: Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is Theoretical Background about Hospitality Industry, Hotel Business, the Front Office Department; Chapter 2. Is Case Description describing the Overview of Lasenta Boutique Hotel Hoian, FO Department and organizational framework at this hotel; Chapter 3. Includes Analysis and Evaluation about Real Situation and Policites of Reception Department at LBHH.