CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situations and some solutions for maintaining and strengthening the tourist attraction of reception department at Muong Thanh Luxury Song Han Da Nang Hotel
- Tác giả: Nguyen Thi Thao Linh |
- Giảng viên hướng dẫn: MA. Doan Thi Thanh Trang |
- Chuyên ngành: Tiếng Anh Du lịch
Research systematize theoretical and practical issues about the hotel reception department; Understand the functions, duties and importance of the reception department at the hotel; Investigate in detail the whole process and the real situations and some solutions for maintaining and strengthening the tourist attraction of the receptionist at Muong Thanh Luxury Song Han Da Nang Hotel; Figure out the strengths and the weaknesses in the procedures of the service quality of the reception department at the hotel; Suggest some solutions to improving for maintaining and strengthening the tourist attraction of the reception department at Muong Thanh Luxury Song Han Da Nang Hotel.
An investigation into the real situation and solutions to attracting domestic tourists to Viet A Chau Travel Company
- Tác giả: Tran Thi Anh Ly |
- Giảng viên hướng dẫn: MA. Le Hoang Hoai Khanh |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction which includes rationale, aims, and objectives, scope of the study, methods of the study, and organization of the study; Chapter 2: Theoretical background about travel agency; Chapter 3: Case description describing the overview of tourism to Viet A Chau Agency; Chapter 4: Real situation for attraction tourists with the analysis and evaluation; Chapter 5: Difficulties and some solutions to attract tourists at Viet A Chau Travel Company; Chapter 6: Suggestions to improving the quality at Viet A Chau Travel Company and the conclusion.
An investigation into the real situation and solutions for enhancing food and beverage services of Thai Market Restaurant in Da Nang City
- Tác giả: Le Thi Hang |
- Giảng viên hướng dẫn: MA. Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
The study focused on the quality of service in the restaurant, the strategy of attracting guests, and so on; Then, the research finds the disadvantages and advantages associated with the procedure; From there, I want to suggest some ways to improve food and beverage services in the restaurant in order to meet the needs of visitors. The data was collected from 2019 to 2020.
An investigation into the current situation and solutions in the sales and marketing department to attract tourist of Vietnam Travel and Marketing Transports Joint Stock Company
- Tác giả: Phan Le Ngoc Duy |
- Giảng viên hướng dẫn: MA. Le Hoang Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Analyzing the current status of travel business namely at Vietnam Travel and Marketing Transports Joint Stock Company – VIETRAVEL; Proposing some solutions to attract tourists to and back to visit during and after difficult seasons; Learning about the services and operating structure at Vietravel Tourist Company; Identifying the difficult, strengths and weaknesses of Sales and Marketing departments; Identifying the needs, wants and demands of the customer in current situation.
An investigation into the real situation and some suggestions for improving communication of F&B Staff at Brilliant Hotel Da Nang
- Tác giả: Lam Thi Phuong |
- Giảng viên hướng dẫn: MA. Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Finding the real situation English communication F&B staff at Brilliant Hotel; Appreciating the strengths and weaknesses of the restaurant staff's use of English communication; Suggesting some effective solutions to improving English communication staff at Brilliant Hotel.