An investigation into the real situation and some solutions to improving the service quality of the reception department at Lavender hotel
Số trang:
83 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Tóm tắt:
Chapter I: introduction; Chapter II: theoretical background; Chapter III: case description; Chapter IV: analysis and evaluation; Chapter V: conclution and suggestions
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