CSDL Luận văn _ Luận án
Chủ đề: Hotel--Reception department
An investigation into the real situation and some solutions to improving the service quality of the reception department at Lavender hotel
- Tác giả: Le Trung My Thuong |
- Giảng viên hướng dẫn: MA. Le Thi Oanh |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I: introduction; Chapter II: theoretical background; Chapter III: case description; Chapter IV: analysis and evaluation; Chapter V: conclution and suggestions
An investigation into the real situation and some solutions to improving the quality of reception services at King’s Finger hotel DaNang
- Tác giả: Ngo Vo Thien Tam |
- Giảng viên hướng dẫn: MA. Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case Description; Chapter 4: Analysis and evaluation; Chapter 5: Suggestion and conclution
The comparison between front office and housekeeping department at Mercure Da Nang Hotel
- Tác giả: Nguyen Thi Phuong Thao |
- Giảng viên hướng dẫn: Le Thi Kim Uyen |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper was made for the purpose of comparing the Housekeeping and Front Office department at Mercure Danang hotel to verify the function, mission, and responsibilities of each department. Besides that, finding the relationship of these two departments and give some improvements for these two departments to improve the quality of services.