A case study of the strong and weak points of butler job at The Nam Hai, Hoi An resort and some suggestions for improverment
Số trang:
75 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
Translation study
&
Service--Hotel
Tóm tắt:
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
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- An investigation into the real situation of front office department and some solutions to improving its service quality at Montgomerie Links Hotel & Villas