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Leadership Trapeze: Strategies for Leadership in Team-Based Organizations

Nhóm Tác giả: Jeanne M. Wilson, Jill George, Richard S. Wellins and William C. Byham

A down-to-earth guide to the powerful and dynamic process of team development and the important role of leadership from team start-up through maturity. For team members wrestling with leadership, managers responsible for guiding teams, and executives trying to hold it all together, interviews with ...

The small business action kit : 3rd ed.

Tác giả: John Rosthorn, Andrew Haldane, Edward Blackwell, John Wholey

It consists off series of checklists, worksheets, flow charts and summaries covering all the subjects essential for success in setting up and running a new venture.

Manual of Quality Assurance Procedures and Forms

Tác giả: Robert D. Carlsen, Jo Ann Gerber and James F. McHugh

Presenting three parts such as General purpose quality assurance manual, Full-sized quality assurance forms, indices.

The hotel and restaurant business (Hospitality, travel & tourism)

Tác giả: Donald E. Lundberg

It provides up-to-date information on hospitality-specific human resources and human relations issues, the global nature of the hotel and restaurant business, recent changes in hotel development and financing brought about by the recessional economy, growth in the institutional segment of the ...

Operations Management for the Hospitality Industry : a resource based approach

Tác giả: Nick Johns

Providing the basis for a complete marketing course or module for students of hospitality and tourism, this text functions as an integrated guide for full-time degree or diploma students, or those on postgraduate or short courses. Each chapter has review questions and exercises.