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I have a strategy (no you don't) : the illustrated guide to strategy

Tác giả: Howell J Malham

A smart and witty take on strategy... an essential business topic every day, millions of professionals around the world discuss strategy, and they assume that everyone else in the room defines "strategy" the same way.

Anticipate : knowing what customers need before they do

Tác giả: Bill Thomas, Jeff Tobe

Contents: Strategy: Creating and destroying customer value; Doing the right things for the wrong reasons; Not all customers are good customers; When customers speak who hears them; Input is vital but involvement multiplies the value; It takes two; Customer focus is a process, not an event; Culture, ...

Anticipate : knowing what customers need before they do

Tác giả: Bill Thomas, Jeff Tobe

Strategy: Creating and destroying customer value; Doing the right things for the wrong reasons; Not all customers are good customers; When customers speak who hears them; Input is vital but involvement multiplies the value; It takes two; Customer focus is a process, not an event; Culture, the soft ...

Prentice Hall custom business resources

Tác giả: James M. Olver...[et.al]

Process performance and quality; Supplement: Decision making; Constraint management; Process strategy; Inventory management;...

Harvard business review on aligning technology with strategy

This collection of HBR articles will help you: Clarify corporate strategy with your IT department; Fund only IT projects that support your strategy; Transform IT investments into profits; Build one technology platform for your entire organization; Adopt new technologies only when their best...