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Supervisory skill builders for restaurant and foodservice operations : effective communication: 3rd ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you communicate?; Myths of communication; Roadblocks to effective communication; Communicating with a diverse audience; The elements of communication; Nonverbal communication; Verbal communication; Listening; Using communication resources; Using the telephone.

Supervisory skill builders for restaurant and foodservice operations : time management: 3rd ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you manage your time?; Where does the time go?; Developing time management skills; Diversity and time management; Tools for time management; Time management people skills; Procrastination.

Supervisory skill builders for restaurant and foodservice operations : leadership: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you use your leadership skills?; What is leadership?; Traits of leaders; Understanding diversity; The Myths surounding diversity; Influence; Leadership styles; Varying your leadership style; Assertiveness.

Exploring foodservice systems management through problems : 3rd ed.

Tác giả: Elizabeth Mckinney Lieux, Patricia kelly Luoto

This workbook was designed to allow students the opportunity to learn foodservice systems management by confronting problem narratives. Students saeech for underlying principles and concepts as they research each problem. Through completing worksheets, consulting reference materials, and group ...