CSDL sách
- Hospitality management and organisational behaviour : 5th ed.
- Tác giả: Laurie J. Mullins, Penny Dossor
- Nhà xuất bản: Pearson - London
- Năm xuất bản: 2013
- Số trang:489 p.
- Kích thước:24 cm
- Số đăng ký cá biệt:45878
- ISBN:9780273758372
- Mã Dewey:647.2
- Đơn giá:0
- Vị trí lưu trữ:03 Quang Trung
- Ngôn ngữ:English
- Loại tài liệu:Sách Chuyên ngành
- Đang rỗi/ Tổng sách:2/2
- Từ khóa:Hospitality industry, personnel management, organizational behavior, hotel management
- Chủ đề: Hotel management & Organizational behavior & Hospitality industry--Personnel management
- Chuyên ngành: Khoa Du Lịch
- Tóm tắt: Chapter 1. Nature and scope of the hospitality industry; Chapter 2. Understanding the nature of the workforce; Chapter 3. Diversity management; Chapter 4. Organisational goals and structure; Chapter 5. Defining manament; Chapter 6. Nature of leadership; Chapter 7. Workforce motivation and involvement; Chapter 8. Managing through groups and teams; Chapter 9. Managing challenging situations; Chapter 10. Managing the changing envifonment.
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