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Hospitality management and organisational behaviour : 5th ed.

Tác giả: Laurie J. Mullins, Penny Dossor

Chapter 1. Nature and scope of the hospitality industry; Chapter 2. Understanding the nature of the workforce; Chapter 3. Diversity management; Chapter 4. Organisational goals and structure; Chapter 5. Defining manament; Chapter 6. Nature of leadership; Chapter 7. Workforce motivation and ...

Human Resources Management in the Hospitality Industry

Tác giả: David K Hayes, Jack D Ninemeier

This book approaches hospitality human resource (HR) management as a decision making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR ...