CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the strengths and the weaknesses of front office department in royal lotus Hotel Danang and some suggestions for improving its service quality
- Tác giả: Pham Thi Diem Thuy |
- Giảng viên hướng dẫn: Do Thi Kim Cuc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some suggestions for enhancing the welcoming guest services of the front office department at the White Sand hotel & apartment
- Tác giả: Ho Thi Tuyet Suong |
- Giảng viên hướng dẫn: Nguyen Thi Minh Hanh, Ph.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into factors affecting customer satisfaction on reception department at Seashore Hotel and apartment danang and some solutions for improving customer satisfaction
- Tác giả: Dương Nguyễn Khánh Huyền |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, Ph.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving marketing department at Tran Le Gia services and travel company limited
- Tác giả: Mai Hoang Kim |
- Giảng viên hướng dẫn: Nguyen Thi Minh Hanh, PH.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions
An investigation into the real situation and some solutions for improving the service quality management at the restaurant at Brilliant Hotel
- Tác giả: Le Thi Hong Ngoc |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.