CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions for enhancing the english proficiency of the housekeeping department at Satya Hotel
- Tác giả: Nguyen Thi Ngoc Chau |
- Giảng viên hướng dẫn: Tran Thi Minh Giang, Ph.D |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
An investigation into the current situation and some suggestions for improving the service quality of the Reception Department at Mikazuki Resort & Spa
- Tác giả: Le Hue Man |
- Giảng viên hướng dẫn: MA. Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
General introduction and current situation of Mikazuki resort & Spa; Analyzing the quality of customer service of the Mikazuki receptionist department; Providing a number of measures to promote service quality of Mikazuki resort & Spa.
An investigation into the real situation and some solutions to enhancing food and beverage services of Bistecca Restaurant at Orient Hotel Danang
- Tác giả: Tran Thi Kim Phung |
- Giảng viên hướng dẫn: PhD. Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Identifying the importance of the service quality to attract the customer of the restaurant; Appreciating the real situation with the service quality of Bistecca restaurant in New Orient Hotel Danang; Suggesting solutions for improving the quality of service in Bistecca restaurant, New Orient Hotel Danang.
An investigation into the real situation and some solutions for improving the quality of domestic tours at Saigontourist
- Tác giả: Vo Thi Hong Nhung |
- Giảng viên hướng dẫn: MA. Nguyen Thi Bao Yen |
- Chuyên ngành: Tiếng Anh Du lịch
This study researches the current domestic tour of Saigontourist in Da Nang. In this survey, I build a basis to improve service quality in tours in Da Nang. Collecting data, evaluating domestic tours, and customer regime for Saigontourist's services in the years 2019-2021. From there, looking for solutions to improve the quality of domestic tours, contributing to improving business efficiency, increasing revenue, and attracting more tourists to Saigontourist in the coming time.
An investigation into the real situation and some solutions to improving the service quality of the restaurant at Shara Hotel Da Nang
- Tác giả: Huynh Thi Minh Thuy |
- Giảng viên hướng dẫn: MA. Le Thi Oanh |
- Chuyên ngành: Tiếng Anh Du lịch
The first is to learn about the status of business operations and service quality of the restaurant at Shara Hotel Danang; The second is to analyze and evaluate the strengths, weaknesses and factors that directly affect the service quality of the restaurant; Finally, from the above establishments, some solutions are proposed to overcome limitations and improve service quality, contributing to the development of the restaurant.