CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation and some solutions to improving the quality of the staff of the housekeeping department at Ocean Haven Hotel
- Tác giả: Le Huynh Nhu |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
This purpose of this study is to propose and to recommend some solutions to improve the quality of the staff of the Housekeeping department at Ocean Haven Hotel. Beside, author also analyze some necessary issues about the status of technical facilities as well as the management of technical facilities at the Housekeeping department of Ocean Haven Hotel. Through this graduation paper, author found that À la Carte Hotel has face to many drawbacks. The Housekeeping staff did not perform well in the work process, affecting the hotel revenue. As a result, it is necessary that the hotel takes measures to improve this situation.
An investigation into the real situation of the job of tour guides and some solutions to improving its effectiveness at Viet Legend Company
- Tác giả: Nguyen Thi Thu Thao |
- Giảng viên hướng dẫn: Le Dieu My |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, the real situations of marketing activities and attracting tourists to adventure tour at Viet Legend company. The weak point and strong points in the real solutions to are also pointed out. As a student studying English for Tourism, author would like to prove myself to research the sustainable development at Viet Legend company.
An Investigation into the Strong and Weak Points of Guidance Department and Some Solutions to Attracting Customers to Land of Folk Culture at Vinpearl Land Nam Hoi An
- Tác giả: Ho Thi Thu Hien |
- Giảng viên hướng dẫn: Dang Tran Hoai Duong |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
The graduation paper embarks on a study of real context at guidance outlet in Vinpearl Land Nam Hoi An. Accordingly, analyze some practical issues related to service quality. Through discussion of issues, author would like to make some recommendations for Xuan Phu Hotel to improve the customer service skills of the guide. Author hope recommendations will help the company improve service quality and attract more customers.
An investigation into customer’s services and ways to attract tourists to Pink Lotus Hotel
- Tác giả: Pham Nha Thuong |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study’s organization. Part B is talk about the development; it includes three chapters: Chapter 1 is theoretical background about Tourism and Tourist, Hotel and Hotel Business and customer’s service at the hotel. Chapter 2 is case description describing the overview of Pink Lotus Hotel and real situation the quality of customer’s service at this hotel. Chapter 3 is the analysis, evaluation of the problems and the suggestions for giving ways to attract tourists to Pink Lotus Hotel. Part C is the conclusion and further implications.
A study on the quality of one-day tours of Dacotours Company – Danang city and ways to improve
- Tác giả: Nguyen Thi Ha Giang |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper reports the current situation and the solutions for the quality of One-day tour of Dacotours Company. This thesis is carried out basing on the theoretical background and the practical data collected. Firstly, the data about Dacotours Company and tourism are collected. Then, all these data were analysed and assessed basing on the theoretical background and real experiences. At last, the suggestions were given to improving the quality of One-day tour of the company as well as exploiting some strengths of company through the data analysed carefully.