CSDL Luận văn - Luận án
An Investigation into the Strong and Weak Points of Guidance Department and Some Solutions to Attracting Customers to Land of Folk Culture at Vinpearl Land Nam Hoi An
Số trang:
49 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
The graduation paper embarks on a study of real context at guidance outlet in Vinpearl Land Nam Hoi An. Accordingly, analyze some practical issues related to service quality. Through discussion of issues, author would like to make some recommendations for Xuan Phu Hotel to improve the customer service skills of the guide. Author hope recommendations will help the company improve service quality and attract more customers.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the food and beverage department at Quoc Thien hotel, Da Nang
- An investigation into the real situation and some solutions to enhancing the service quality of food and beverage department at Sel De Mer Hotel & Suites
- An investigation into the real situation and some solutions for improving the quality of domestic tourism programs at Fiditour Travel Corporation
- An investigation into the real situation and some solutions to upgrade services to increase business efficiency at Da Nang Mikazuki Japanese resort and spa
- An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality