CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the current situation of passenger services department at Vietnam airport ground services company limited - Danang branch and some solutions to improving its service quality
- Tác giả: Doan Dinh Sang |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the theoretical background of the airport ground services company and customer services; Chapter 2. Is the case description of an introduction about VIAGSDAD as well as Passenger Services Department and passenger service procedures of each flight; Chapter 3. Is the analysis and evaluation through the results of real situations, advantages and dis advantages.
An investigation into the current situation and some suggestions to improving the service quality of front office department at avatar hotel
- Tác giả: Tran Hoang Anh |
- Giảng viên hướng dẫn: Dang Tran Hoai Duong |
- Chuyên ngành: Tiếng Anh Du lịch
Part A: The introduction of the graduation paper, including rationale, aims, and objectives, the scope of the study, methodology, and organization of the study; Part B: This section includes three chapters; Part C: This part will offer some suggestions for the Reception Department to improve the quality of services at Avatar Hotel as well as the conclusion.
An investigation into the real situation and some solutions to improving the quality of reception service at Furama resort Danang
- Tác giả: Pham Huynh Phuong |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper, consist of rationale, aims and objectives, scope of the study, methodology of the study and organization of the study; Part B includes: Chapter 1. Is about theoretical background about hotel business and Reception Department; Chapter 2. Is case description , describe the overview of the Reception Department at Furama Resort Danang; Chapter 3 includes real situation at the Reception Department with the analysis and evaluation; Part C is the suggestions for improving the quality of reception service at Furama Resort Danang, and conclusion.
An annalysis of the suggested translation of human rights watchs report, 2019
- Tác giả: Ngo Thi Thao Ly |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
The report shares lots of aspects of many countries over the world drawing on events from late 2017 through November 2018 such as events, social problems, laws, education, military, human rights, etc. However, within the scope of the paper and due to time limitation, this paper only focuses on the first two parts of the report with 4,271 words. The paper will also show and analyze the difficulties with which I met when translating, for example social or politic terms, the way to use English grammar and syntactic structures as well as word’s semantics in translation fields.
An investigation into the real situation and some solutions to improving the service quality of teambuilding activities in tour for customers as workers at Vietravel tourism - Da Nang branch
- Tác giả: Tran Thien Toan |
- Giảng viên hướng dẫn: Truong Thi Hue |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Overview of team building activities in tourism and worker customers; Chapter 2: Current situation of team building development for worker customers at Vietravel company - Da Nang branch; Chapter 3: Solutions to develop team building activities at Vietravel company - Da Nang branch.