CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
Investigation into the real situation and some solutions to improving the quality of the spa service at Muong Thanh Luxury Song Han hotel
- Tác giả: Pham Bao Tu |
- Giảng viên hướng dẫn: Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Spa Service at Muong Thanh Luxury Song Han. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected a lot of the main related information about Spa, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet and the customer’s evaluations of spa through my survey, findings, and observation. Based on this information, I would analyze some characteristics of staff, service, organizational structure and tourist resource of Spa, then propose some suggestions to improve the service quality of Spa Service at Muong Thanh Luxury Song Han Hotel.
An investigation into the real situation of marketing activities of the food and beverage division of belle Maison Parosand Danang hotel and solutions to improving it
- Tác giả: Nguyen Thi Thuy Trang |
- Giảng viên hướng dẫn: Vo Thi Thanh Tam |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, I would like to investigation into the real situation of Marketing Activities of the food and Beverage division of Belle Maison Parosand Danang Hotel and give some solution to improving it.
An investigation into the real situation and some solutions to improving the quality of reception department at Vinpearl Resort & spa Hoi An
- Tác giả: Do Thi Hong Nhiem |
- Giảng viên hướng dẫn: Vo Thi Phuong Thao |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper focused on the real situation of Vinpearl Resort & Spa Hoi An. It is an analysis of the strengths and weaknesses of the Reception Department at the hotel. In my paper, I give some tables of the number of guests as well as business of Vinpearl Resort & Spa Hoi An to make more clearly. Through discussing these problems, I will provide some suggestions to improve the quality of the Reception Department in Vinpearl Resort & Spa Hoi An.
An investigation into the real situation and some solutions to improving the service quality of reception department at Golden Star hotel
- Tác giả: Cao Thi Lan Nhi |
- Giảng viên hướng dẫn: Phan Thi Le Huyen |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, I would like to investigate into the service quality of the reception department at Golden Star Hotel give some solutions to improve it. This graduation paper starter why I selected this topic, presents some concepts involved in reception department and the service quality, describes Golden Star Hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research, I hope the Golden Star Hotel will attract more guests to the Hotel.
An investigation into the service quality of the reception department of memority hotel & villas in Hoi An city and some solution to improving it
- Tác giả: Du Thi Huyen Vy |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
This study uses a variety of methods such as observation, analysis, and evaluation. To complete the survey and make comments have combined the knowledge and the real working situation of the hotel receptionist.