CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions to improving the service quality of the food and beverage staff at Thanh Binh trade union hotel
- Tác giả: Nguyen Thi Thanh Thuy |
- Giảng viên hướng dẫn: Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Du lịch
This study mainly focused on researching the work of staffers at the F&B Department, the attitude of guest about service and analysis the number of guests from 2017 to 2019 at Thanh Binh Trade Union Hotel. After that, the study finds out advantages and drawbacks of it. From this, offering solutions to improve the service quality of F & B Staff.
An investigation into the real situation and some solutions to improving the quality of restaurant service at Belle Maison parosand Danang hotel
- Tác giả: Le Thi Hong Nhung |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is theoretical background about hotel business and restaurant Department; Chapter 2. Is case description describing the overview of Belle Maison Parosand Danang hotel; Chapter 3. Includes real situations of the service quality of restaurant Department with the analysis and evaluation.
An investigation of strengths and weaknesses of butler service at Fusion maia beach resorts and some suggestions
- Tác giả: Nguyen Nho Thien |
- Giảng viên hướng dẫn: Vo Thi Phuong Thao |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the Theoretical Background about hotel business, the Front Office Department and Butler Services; Chapter 2. Is Case Description describing the overview of Fusion Maia Beach Resorts, FO Department and organizational framework at this hotel; Chapter 3. Includes the real situation of the service quality of the Butler Services with the Analysis and Evaluation.
An investigation into the real situation and some solutinons to improving the service quality of reception department at Hoi An waterway resort
- Tác giả: Nguyen Thi My |
- Giảng viên hướng dẫn: Phan Thi Le Huyen |
- Chuyên ngành: Tiếng Anh Du lịch
This study exploits potentials to improve the quality of reception service at Hoi An Waterway Resort. Statistics and the relevant documents are used from 2017 until now. The study also offers some solutions to attracting tourists coming to the resort.
An investigation into the real situation and some solutions to attracting tourists in the low aeason at vitours
- Tác giả: Le Thi Thanh |
- Giảng viên hướng dẫn: Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the theoretical background for Tour Operators Business and Tour Operators Business Activities and Travel Agency; Chapter 2. Is the case description for Vietnamtourism – vitours; Chapter 3. Is the analysis and evalution to attracting tourists in the low season at Vietnamtourism - vitours.