CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions to improving the quality of off-site services for attracting visitors to Da Nang city
- Tác giả: Phan Thi Thanh Thao |
- Giảng viên hướng dẫn: Le Dieu My |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: “Theoretical Background” focuses on the aims to answer the questions the tourism and some basic concepts related to off-site services in Da Nang city; Chapter 2: Case description about the overview the real situation of off-site services in Da Nang city; Chapter 3: Includes analysis and evaluation of off-site services at Da Nang city attracting tourists.
An investgation and some solutions to enhancing the serving quality of staff in the museum of Cham sculpture
- Tác giả: Nguyen Phuong Thao |
- Giảng viên hướng dẫn: Vo Thi Thanh Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical background; Chapter 2: Overview of the Museum of Cham Sculpture; Chapter 3: Analyze the service quality of the Museum of Cham Sculpture.
An investigation into the real situation and some solutions to improving the quality in accommodation business at Vinpearl Resort & Spa Da Nang
- Tác giả: Vo Thi Thoai Vy |
- Giảng viên hướng dẫn: Ho Thi Huyen Trang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical Background; Chapter 2: The reality of Service Quality; Chapter 3: Some Solutions to improving the quality in accommodation business with analysis and evaluation.
The real situation and some solutions to improving the service quality of fo department at Muong Thanh Luxury Song Han Da Nang hotel
- Tác giả: Nguyen Thi Huyen Trang |
- Giảng viên hướng dẫn: Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The presentation about the theoretical background for this graduation paper; Chapter 2: The general information about Muong Thanh Luxury Song Han Hotel; Chapter 3: Analysis and evaluation of the real situation and solution of the quality of the services of the Front Office Department at Muong Thanh Luxury Song Han Hotel.
An investigation into factors affecting customer satisfaction on reception department at pearl river Hoi An hotel and some solutions to improving the service quality
- Tác giả: Ngo Thi Thu An |
- Giảng viên hướng dẫn: Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Mentions the theoretical background; Chapter 2. Refers to a case description; Chapter 3. Discusses an analysis of the factors that affect customer satisfaction with the hotel reception and the actual situation of the reception process, besides pointing out the advantages and disadvantages to giving solutions.