CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions for improving the quality of services at reception department at Sandy Beach Non Nuoc Resort
- Tác giả: Duong Thi Quynh Nhu |
- Giảng viên hướng dẫn: MA. Nguyen Thi Thu Hien |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
In the study, I would like to clarify the functions, duties and importance of the Reception Department in the resort business. Also, research and evaluate the current status of service quality at the Reception department of the Sandy Beach Non Nuoc Resort, thereby proposing solutions and recommendations with synchronization to improve the service quality of the resort's Reception Department.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Brilliant Hotel
- Tác giả: Nguyen Duy Truong |
- Giảng viên hướng dẫn: MA. Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in detail the process and quality of receptionists at the hotel; Find out strengths, weaknesses as well as causes and limitations of receptionists; Proposing some solutions to improve the service quality of the reception department.
An investigation into the real situation and some suggestions for improving the english skills for tour guides at Non Nuoc Viet Travel, Da Nang
- Tác giả: Nguyen Bao Ngoc |
- Giảng viên hướng dẫn: MA. Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Includes introduction about the rationale, the aims and objectives, the scope of the study, method of the study and organization of the study; Chapter 2: Mentions the theoretical background; Chapter 3: Refers into case description; Chapter 4: Discusses an analysis and evaluation; Chapter 5: Mentions difficulties and some suggestions to improve the English skills for tour guides; Chapter 6: Includes conclusions and suggestions for the Faculty of English and Duy Tan University.
An investigation into the current situation and some suggestions to improve the quality of room service at Sala DaNang Beach Hotel
- Tác giả: Pham Thi Nhu Nga |
- Giảng viên hướng dẫn: MA. Le Hoang Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Researching general issues about the operation department of the housekeeping; Analyze some of the strengths and limitations of room service; Providing a number of measures to promote the service quality of Sala DaNang Beach Hotel.
An investigation into the real situation of reception department of SeaShore Hotel & Apartment in Danang and some solutions to improving its service quality
- Tác giả: Le Thi Ngan |
- Giảng viên hướng dẫn: MA. Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Learn about the reception department at the SeaShore hotel, including its functions, duties, service methods, and importance; Analyze the service quality of the reception department at the SeaShore hotel; Identify the benefits and drawbacks of the reception department service quality method at the SeaShore hotel; Suggest some ways to improve the service quality of the reception department of SeaShore Hotel.