CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions for improving the service suality of the front office department at Da Nang Mikazuki Japanese Resorts and Spa
- Tác giả: Nguyen Duy Nhat Thao |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction of the graduation thesis including rationale, aims and objectives, scope of the study, method of the study and study’s organization; Chapter 2: The Theoretical background for this graduation paper; Chapter 3: The general information about Da Nang Mikazuki Japanese Resorts and Spa; Chapter 4: The real situation about the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa with analysis and evaluation; Chapter 5: Some difficulties and solutions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa; Chapter 6: Conclusion and some suggestions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa.
An investigation into the real situation and some solutions to improving the quality of the front office at Mitisa Hotel
- Tác giả: Tran Thi Van Anh |
- Giảng viên hướng dẫn: MA. Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
The topic focuses on researching issues surrounding the construction, sale at the company. Research on the status of service quality at the reception department and evaluate the service quality of the front desk for customers at Mitisa hotel. And appropriate measures will be taken to improve the quality of the receptionist team.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Risemount Premier Resort
- Tác giả: Nguyen Thi Lan Anh |
- Giảng viên hướng dẫn: MA. Tran Thi Thuy Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Provide information about activities of reception department during the time working at Risemount Premier Resort; Find out some strengths, weaknesses, and risks to the development of the reception department at Risemount Premier Resort; Suggest some solutions to overcoming those problems.
An investigation into the real situation and some suggestions for improving the service quality at Ngoc Tuyet Restaurant
- Tác giả: Phan Thi Ngoc Minh |
- Giảng viên hướng dẫn: MA. Nguyen Thi Kim Man |
- Chuyên ngành: Tiếng Anh Du lịch
Identifying the reality of the service quality of restaurants at Ngoc Tuyet Restaurant; Investigate in detail the entire process of restaurant service attracting guests; Find out strengths, weaknesses, opportunities, and threats in the quality of Ngoc Tuyet Restaurant; Offer solutions to improve the efficiency of attracting guests in Ngoc Tuyet Restaurant.
A case study of the real situation and some solutions for enhancing services of Le Chalet restaurant at Saigon Tourane Hotel
- Tác giả: Vo Thi Hoi |
- Giảng viên hướng dẫn: MA. Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction which includes rationale, aims and objectives, scope of the study, method of the study and organization of the study; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclution and suggestion.