CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions for attracting foreign tourists to Bistecca Restaurant at New Orient Hotel DaNang
- Tác giả: Le Thi Thanh Tam |
- Giảng viên hướng dẫn: MA. Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
Identify the importance of restaurant service quality to attract international guests to the restaurant; Focus on learning and analyzing solutions to improve service & overcome its shortcomings; Evaluate the real situation and the service quality of Bistecca restaurant of New Orient Hotel DaNang; Contribute ideas on solutions to improve service quality to attract international customers for the restaurant.
An investigation into the real situation of front office department and some solutions to attracting tourists to Brilliant Hotel after the COVID-19 pandemic
- Tác giả: Bui Thi Ngoc Yen |
- Giảng viên hướng dẫn: MA. Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
A general introduction to Brilliant Hotel and its present status; An analysis of the level of customer service provided by the reception department at Brilliant Hotel; Proposing a number of ways to attract tourists to the hotel after the COVID - 19 pandemic.
An investigation into the real situation and some solutions for improving the service of the Mandarin Restaurant at Haian Riverfront Hotel Danang
- Tác giả: Nguyen Thi Ni |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Find out some strengths, weaknesses, opportunities and threats of the F&B at Mandarin Restaurant; Investigate and collect the opinions of guests on the quality of the F&B at Mandarin Restaurant; Find out the effectiveness of the services of F&B at Mandarin Restaurant; Offer solutions and some recommendations to improve the quality of the F&B at Mandarin Restaurant in the coming time.
An investigation into the real situation and some solutions for improving the service suality of the front office department at Da Nang Mikazuki Japanese Resorts and Spa
- Tác giả: Nguyen Duy Nhat Thao |
- Giảng viên hướng dẫn: MA. Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction of the graduation thesis including rationale, aims and objectives, scope of the study, method of the study and study’s organization; Chapter 2: The Theoretical background for this graduation paper; Chapter 3: The general information about Da Nang Mikazuki Japanese Resorts and Spa; Chapter 4: The real situation about the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa with analysis and evaluation; Chapter 5: Some difficulties and solutions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa; Chapter 6: Conclusion and some suggestions to improve the service quality of front office department at Da Nang Mikazuki Japanese Resorts and Spa.
An investigation into the real situation and some solutions to improving the quality of the front office at Mitisa Hotel
- Tác giả: Tran Thi Van Anh |
- Giảng viên hướng dẫn: MA. Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
The topic focuses on researching issues surrounding the construction, sale at the company. Research on the status of service quality at the reception department and evaluate the service quality of the front desk for customers at Mitisa hotel. And appropriate measures will be taken to improve the quality of the receptionist team.