CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solution to improving the quality of reception service at Citadines Blue Cove Danang Hotel
- Tác giả: Nguyen Thi Hong Nhung |
- Giảng viên hướng dẫn: MA. Le Thi Kim Uyen |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The introduction is the rationale, aims, scope, method of study, and study’s organization; Chapter 2: Theoretical Background of the hotel industry, reception department and service quality in the hotel; Chapter 3: Case Description- the Basic Information about CBC Danang Hotel and reception department; Chapter 4: Analysis and evalution about eeal situation at CBC Danang Hotel; Chapter 5: Difficulties and qolutions about the qervice quality of reception department at CBC Danang Hotel; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the professionalism of the Food and Beverage department at Furama Resort Da Nang
- Tác giả: Doan Thi Thanh Tam |
- Giảng viên hướng dẫn: MA. Do Thi Kim Cuc |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction of the reason for choosing the topic and research content: objective, scope, method; Chapter 2: Definition of the restaurant and theoretical basis related to service quality of the restaurant; Chapter 3: Introduction of Café Indochine Restaurant, the business situation of the restaurant in the period of 2019 -2021; Chapter 4: Analyzing and evaluating service quality at Café Indochine Restaurant; Chapter 5: Presenting the difficulties and then giving appropriate solutions to overcome to improve the quality of the restaurant and attract customers; Chapter 6: Summary of restaurant service quality research results and solutions for faculty of English of Duy Tan University.
An investigation into the real situation and solutions to improving the service quality of Opera restaurant in Park Hyatt Saigon Hotel
- Tác giả: Tran Thi Anh Thu |
- Giảng viên hướng dẫn: MA. Nguyen Thi Kim Man |
- Chuyên ngành: Tiếng Anh Du lịch
Recognize the significance of service quality in attracting restaurant customers; Appreciate the real situation with the service quality of Opera restaurant at Park Hyatt Saigon; Suggest solutions for improving the quality of service in Aloha restaurant, Park Hyatt Saigon.
A study of real situation and solutions to developing the service quality of domestic tours at Blue Ocean Travel Company
- Tác giả: Nguyen Huynh Thien Trinh |
- Giảng viên hướng dẫn: MA. Thai Trinh Thao Nguyen |
- Chuyên ngành: Tiếng Anh Du lịch
To investigate in detail the entire quality process of domestic tour programs at Blue Ocean Travel; To find out strengths, weaknesses, opportunities and threats in tourism quality; To propose a few ways to improve the quality of tourism.
An investigation into the real situation and solutions for attracting guests to Elephants Hotel, Buon Ma Thuot City
- Tác giả: Vo Thi Yen Phung |
- Giảng viên hướng dẫn: MA. Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Investigating in detail the arrivals of Elephants Hotel; Finding out strengths and weaknesses of the hotel services; Proposing some solutions for Elephants Hotel to attract guests more effectively in the near future.