CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
The situation of front office and some solutions to improving its quality at White Snow Hotel
- Tác giả: Dinh Ton Thien Vinh |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
An introduction to the reasons, goals and objectives, the scope of research, research methodology and research organization. The theoretical foundation of business hotels. Describes the status of the service quality of White Snow Hotel.
An investigation into customer service performance of front office at Seafront Hotel, Da Nang city and some suggestions for improving the service
- Tác giả: Vu Hoang Son |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Describing the customer service performance of front office in Seafront Hotel and finding out ways of improving the customer service performance of Front office in Seafront Hotel. Analyzing the current situation of customer service performance of Front office in Seafront Hotel. Offering some suggestions to improve the customer service performance of Front office in Seafront Hotel.
An investigation into Da Nang - Malaysia tour of Vietravel tourism company and some solutions to improving the tour quality
- Tác giả: Nguyen Thi Thuy Dung |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background about Vietravel Company. Case description describing the overview of Vietravel tourism Company Danang. Includes real situation about "Da Nang - Malaysis" tour.
An investigation into the real situation of promotion activities attracting tourists to Tan Hoang Long Hotel and some suggestions
- Tác giả: Le Thi Mai |
- Giảng viên hướng dẫn: Nguyen Thi Hang |
- Chuyên ngành: Tiếng Anh Du lịch
Promotion activities of Tan Hoang Long Hotel. Traveler's review for the promotional activities at the Tan Hoang Long Hotel. Suggest solutions to improve the promotion activities, contributing to improve business efficiency for the hotel.
An investigation into the real situation of MICE guests coming to Ocean Haven Hotel and some solutions
- Tác giả: Nguyen Van Tien |
- Giảng viên hướng dẫn: Vu Van Thinh, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Definitions about tourism that are closely related to each items and those definitions are presented clearly. The general information, the typical business issue, and the guests' information of Ocean Haven Hotel. Analyzing the real situation of Ocean Haven Hotel including business activities, micro and macro environment os Ocean Haven Hotel, sale results, tourist structure, MICE guest profile, and the SWOT of Ocean Haven Hotel to attract MICE guests.