CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
The current situation of reception department and some solutions to attracting tourists to Muong Thanh Grand Da Nang Hotel
- Tác giả: Le Thi Kieu Vi |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background in the studying aim of the topic. Focuses on describing Muong Thanh Da Nang Hotel, introduce the basic background of foundation and development, services system, duties of each department, status of arrival guest, status of Muong Thanh Da Nang Hotel's reception department. The performance in serving customers at Muong Thanh Da Nang Hotel will be described.
An investigation into the current situation of service management of the chef restaurant and some suggestions to improve it
- Tác giả: Pham Thi Thuy Dung |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background such as the concepts of tourism, tourist, restaurant business and the concept of service management. Introduce generally about Hoi An tourism as well as its strengths and weaknesses, introduce about The Chef restaurant. Analysis the chef restaurant's business berween 2013 and 2015, the real situation of service management in the restaurant.
An investigation into the real situation of reception department and solutions to attracting international tourists to Brilliant Hotel
- Tác giả: Tran Thi My Hanh |
- Giảng viên hướng dẫn: Mai Lan Thi, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Expresses some basic concepts of tourism, tourist, hotel business, service quality and service quality in hotel business. Presents about Brilliant Hotel overview, situation of reception department and solutions to attracting international visitors to Brilliant Hotel.
A case study of the current situations and solutions to improve business operation and organization for foreign tourists of the Olalani Resort
- Tác giả: Luong Nguyen Thi Bich Tram |
- Giảng viên hướng dẫn: Le Thi Kim Uyen, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Focused on the real situations of Olalani Resort and Condotel, an analysis about the problems in service quality of the resort. Theoretical background, give out some characteristics of service quality in the accommodation, restaurant and additional services as well as staffs. Provide some suggestions so as to improve the quality of the service in Olalani Resort and Condotel.
An investigation into the real situation of the advertising activities and suggestions for attracting domestic tourists using at Danatours company
- Tác giả: Huynh Thi Thanh Hong |
- Giảng viên hướng dẫn: Mai Lan Thi, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Investigates the real situation of the advertising activities to attracting visistors using domestic tours at Danatours company and then gives some solutions to solve them. Including theoretical background, case description, analysis and evaluation, proper definitions about tourism and its forms, tourist and its types, promotion and its features and process of marketing.