CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of the Food and Beverage Department of Vinpearl Resort & Spa Danang
- Tác giả: Do Dieu Khanh Vy |
- Giảng viên hướng dẫn: MA. Le Thi Oanh |
- Chuyên ngành: Tiếng Anh Du lịch
This research aims to reflect the current state of the Food and Beverage department at Vinpearl Resort & Spa, as well as the quality of service, in order to provide solutions or suggestions for resolving the issues.
An investigation into the real situation and some solutions for attracting tourists to Le Hoang Beach Hotel in Da Nang City
- Tác giả: Do Tran Khanh Van |
- Giảng viên hướng dẫn: MA. Truong Thi Hue |
- Chuyên ngành: Tiếng Anh Du lịch
To study all feedback data through a survey to evaluate the real situation in Le Hoang Beach Hotel; To research and refer to receptionist service standards to improve service quality; To give some solutions to attract more inbound and outbound tourists to increase revenue for the hotel.
An investigation into the real situation of food and beverage department and some solutions for attracting tourists after the Covid 19 pandemic at New Orient Hotel
- Tác giả: Le Thi Hanh |
- Giảng viên hướng dẫn: MA. Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
To evaluate the true situation in New Orient Hotel, all feedback data will be analyzed through a survey; To increase service quality, investigate and consult restaurant service standards; To give some solutions to attract tourists after the covid 19 pandemic at New Orient Hotel.
An investigation into the current situation and some suggestions for improving the service quality of the Reception Department at Mikazuki Resort & Spa
- Tác giả: Le Hue Man |
- Giảng viên hướng dẫn: MA. Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
General introduction and current situation of Mikazuki resort & Spa; Analyzing the quality of customer service of the Mikazuki receptionist department; Providing a number of measures to promote service quality of Mikazuki resort & Spa.
An investigation into the real situation and some solutions to enhancing food and beverage services of Bistecca Restaurant at Orient Hotel Danang
- Tác giả: Tran Thi Kim Phung |
- Giảng viên hướng dẫn: PhD. Tran Thi Minh Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Identifying the importance of the service quality to attract the customer of the restaurant; Appreciating the real situation with the service quality of Bistecca restaurant in New Orient Hotel Danang; Suggesting solutions for improving the quality of service in Bistecca restaurant, New Orient Hotel Danang.