CSDL Luận văn _ Luận án
Khoa Tiếng Anh
Strenghs and weaknesses of the reception department at Quang Nhat Hotel and some solutions to improving the quality of reception department
- Tác giả: Do Thi Khanh Linh |
- Giảng viên hướng dẫn: Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Quang Nhat Hotel; Strengths and weaknesses of the reception department at Quang Nhat Hotel and some solution to improving the quality of reception department.
An investigation into the real situation and some strategies to improve the quality of service at the restaurant of Golden Sea Hotel - Da Nang
- Tác giả: Le Thi Thu Bong |
- Giảng viên hướng dẫn: Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Is the theory of hotel, hotel, hotel business, hotel services, quality of services; Chapter 2: Describes of an overview of the Golden Sea Hotel 3 and the quality of services at the Golden Sea Hotel 3 - Da Nang; Chapter 3: Is the analysis and evaluation of the quality of service at restaurants to improve the quality of service at the restaurant department.
An investgation into the real situation and solutions to attracting tourists to Crowne Plaza Da Nang
- Tác giả: Ho Thu Ngan |
- Giảng viên hướng dẫn: Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction which shows the reasons why chose this topic, aims and objectives, scope of the study and method of the study; Parrt B introduce theoretical background tourism's concepts, provides the real situation and strategies to attract international tourists coming to Crowne Plaza Da Nang, gives analysis and evaluation about long-term strategies; Part C is the summary of paper and my suggestions to deal with this topic.
An investigation into real situation and some solutions to attracting Chinese tourists Sea Garden Hotel
- Tác giả: Truong Thi Ngoc Suong |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen |
- Chuyên ngành: Tiếng Anh Du lịch
Part A expresses the rationale for choosing the topic, the aims and objectives of the study, the scope of the study, the scope of the study, the method of study and the organization of the study; Part B is theoretical background, case description, analysis and evaluation; Part C pressents the summary of the real situation of Sea Garden Hotel and some suggestions to attract Chinese guests coming tourists Sea Garden Hotel.
An investigation into the real situation and some solutions to improving the quality of the housekeeping servives in Truong Son Tung 5
- Tác giả: Dinh Thi Le Huong |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
The introduction, includes the rationale for choosing the topic, aims and objectives, scope, method supporting the study; The development; The conclusion and suggestions, includes some suggestions to improve the housekeeping department activities quality at Truong Son Tung 5 Hotel.