CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into strenghts and weaknesses of housekeeping department and some solutions to improving the quality of the housekeeping services in Da Nang Bamboo Green Hotel
- Tác giả: Nguyen Thi Kieu My |
- Giảng viên hướng dẫn: Du Thi Trang Anh |
- Chuyên ngành: Tiếng Anh Du lịch
The first chapter introduces the theoretical background used to analyze and give solutions in this research paper; The second chapter is the case description wich helps reader approach to organizational structure of the Bamboo Green Hotel; In the last chapter, by analyzing the strenghts and the weakneses of housekeeping department in the second chapter.
An investigation into the strengths and weakness of spa deparment of Pho Hoi Riverside Resort and some solution to enhancing its service quality
- Tác giả: Huynh Doan Trang |
- Giảng viên hướng dẫn: Nguyen Thi Phu |
- Chuyên ngành: Tiếng Anh Du lịch
Presenting about theoretical background of tourism, tousist, hotel, hotel business, service quality in hotel and some factors affecting service quality in resort; Giving some information about Hoi An, Pho Hoi Riverside Resort; Analysis and evaluating the attending quality of the Spa department.
An investigation into front office department at Vanda Hotel and some solutions to overcoming its shortcomings
- Tác giả: Huynh Thi Kim Thanh |
- Giảng viên hướng dẫn: Du Thi Trang Anh |
- Chuyên ngành: Tiếng Anh Du lịch
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.
An investigation into the real situation of attracting mice guest to Rivertown Hotel and some suggestions
- Tác giả: Nguyen Thi Thuy Duyen |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.
An investigation into the accommodation service quality of housekeeping department in Thu Do Hotel and some suggestions
- Tác giả: Pham Vo Cat Tien |
- Giảng viên hướng dẫn: Le Thi Hoang Van |
- Chuyên ngành: Tiếng Anh Du lịch
Hotels and accommodation service quality of hotel's housekeeping department; Real situation of accommodation service quality of housekeeping deparment at Thu Do Hotel; Analysis and evaluation.