CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An Investigation into the Strong and Weak Points of Guidance Department and Some Solutions to Attracting Customers to Land of Folk Culture at Vinpearl Land Nam Hoi An
- Tác giả: Ho Thi Thu Hien |
- Giảng viên hướng dẫn: Dang Tran Hoai Duong |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
The graduation paper embarks on a study of real context at guidance outlet in Vinpearl Land Nam Hoi An. Accordingly, analyze some practical issues related to service quality. Through discussion of issues, author would like to make some recommendations for Xuan Phu Hotel to improve the customer service skills of the guide. Author hope recommendations will help the company improve service quality and attract more customers.
An investigation into customer’s services and ways to attract tourists to Pink Lotus Hotel
- Tác giả: Pham Nha Thuong |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study’s organization. Part B is talk about the development; it includes three chapters: Chapter 1 is theoretical background about Tourism and Tourist, Hotel and Hotel Business and customer’s service at the hotel. Chapter 2 is case description describing the overview of Pink Lotus Hotel and real situation the quality of customer’s service at this hotel. Chapter 3 is the analysis, evaluation of the problems and the suggestions for giving ways to attract tourists to Pink Lotus Hotel. Part C is the conclusion and further implications.
An analysis of the suggested translation of chapter 9 from the book “Nothing to envy: Ordinary lives in North Korea” by Barbara Demick
- Tác giả: Nguyen Thao Hien Mai |
- Giảng viên hướng dẫn: Ho Thi Huyen Trang |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
"The good die first: Propaganda poster for the Arduous March” of the book: “Nothing to Envy: Ordinary Lives in North Korea” by Barbara Demick from English to Vietnamese. Besides, author also analyze some necessary issues such as vocabulary and structure in this paper. In addition, through this graduation paper,author find out some difficulties that student fell confused in business translation and put forward some effective solutions. Finally, some essential solutions are suggested.
An analysis of the suggested translation of the fifth section in part two from the book “The passionate teacher” A practical guide (second edition) by Robert L. Fried, 2001
- Tác giả: Le Hong Hue |
- Giảng viên hướng dẫn: Bui Thi Kim Phung |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
This graduation paper is about the education field and presents my suggested version of the original chapter in the book. Author translate fifth section: The Greatest Obtacle We Face in part two “The Game” of the book "The Passionate Teacher". Besides, author also provide and clarify some essential issues such as terminology, vocabulary and structure in this part. Moreover, through this graduation paper, Author found out some difficulties that students fell confused and put forward some effective solutions. In addition, the graduation paper will give author a chance to get valuable experiences and to identify some mistakes and difficulties arising during translating process. According to this way, author can enhance my knowledge and recognize some my strengths as well as my weaknesses when author translate.
An investigate into the real situation of the reception department at Tuyet Son Hotel and some suggestions to improving its service quality
- Tác giả: Nguyen Tra Lien |
- Giảng viên hướng dẫn: Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
The graduation paper embarks on a study of real context at reception outlet in Tuyet Son Hotel. Accordingly, an analysis of actual problems in the outlet shall be exposed clearly related to quality – based reception department. Through the discussion about the problems, author would like to give some recommendations for Tuyet Son Hotel to enhance customer service skills at the reception department. Author hope my recommendations will help the hotel exceed customer’s expectation and contribute to the growth of hospitality industry of the hotel.