CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An analysis of the suggested translation chapter 12 and 13 from the book “Educated” by Tara Westover, 2018
- Tác giả: Huynh Thi Yen Nhi |
- Giảng viên hướng dẫn: DoanThi Thanh Trang |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Part A: Introduction. The introduction gives rationale for the study. It also outlines the aim and the methods of the study. Part B: Development. The development comprises 4 chapters: Chapter 1: Theoretical background. Chapter 2: Suggested translation Chapter 3: Analysis. Chapter 4: difficulties and solutions. Part C: Conclusion and suggestions. This part shows difficulties I met when translating and outlines my solutions to deal with them.
An investigation into the real situation of tours and some suggestions to promoting travel bussiness at Vietravel Company – Danang Branch
- Tác giả: Le Hoang Nguyen Thi |
- Giảng viên hướng dẫn: Le Dieu My |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: “Theoretical Background” focuses on the aims to answer the questions related to tourism. Chapter 2: Case description about the overview and the real situation of tours at Vietravel Company – Danang Branch. Chapter 3: Includes analysis and evaluation of the travel business situation and result of selling tour programs at Vietravel Company – Danang Branch. Chapter 4: Some suggestions to promoting travel business.
An investigation into the real situation and some solutions to attracting guests in regency club of Hyatt Regency Danang Resort and Spa
- Tác giả: Nguyen Phuong Thao |
- Giảng viên hướng dẫn: Lê Thị Kim Uyên |
- Chuyên ngành: Tiếng Anh Du lịch
Part A. Introduction: Introduces the rationale, aims, scope and methods of the study. Part B. Development: is the main part of the study which is divided into three chapters: Chapter 1: Theoretical background. Chapter 2: Case description Chapter 3: Analysis and evaluation. Part C. Conclusion and sugestions: Offer some solutions to attracting guests in Regency Club of Hyatt Regency Danang resort and spa.
An investigation into the real situation of the reception department at Quy Nhon Hotel and some solutions to improving it
- Tác giả: Nguyen Thi Minh Trang |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, author would like to investigate into the service quality of the Reception Department in Quy Nhon Hotel and give some suggestions to improve it. This graduation paper states why author selected this topic (rationale), presents some concepts involved in reception department and the service quality, describes Quy Nhon Hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research. Author hope the Quy Nhon Hotel will attract guests to the hotel.
An investigation into the real situation and some solutions to improving the quality of customer service at Saigontourist
- Tác giả: Tran Duong Thu Sang |
- Giảng viên hướng dẫn: Le Thi Kim Uyen |
- Chuyên ngành: Tiếng Anh Du lịch
This case study is to improve the service quality of customer services at Saigontourist in Da Nang city. The actual quality of service in this department is not really perfect because it hasn’t been fully developed its own strengths. Therefore, author will point out the weak points and strong points in serving customers of Customer servicess department. Next, author will give out some suggestions for improving customer service procedures for the customer care activities. And I hope from the suggestions which have been pointed out, it will help to get more attraction to guests and to improve the service quality at Saigontourist.