CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to improving quality of front desk service at Hoang Dai 2 Hotel Da Nang
Số trang:
50 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study's organization; Part B is talk about the development; Part C is some solutions to improving the customer service performance of front office at Hoang Dai 2 Hotel Da Nang.
Luận văn liên quan
- Enhancing the service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam
- An Investigation into the Real Situation and Some Suggestions for Advancing the Service Quality of Food and Beverage Department at Grand Mercure Da Nang Hotel
- An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
- An investigation into the real situation and some suggestions to improving the service quailty of food and beverages department at Stay Hotel
- An investigation into the real situation of front office department and some solutions to improving its service quality at Montgomerie Links Hotel & Villas