CSDL Luận văn - Luận án
A case study of the current situation of the guest ralation department at Crowne Palza Da Nang and solutions to improving its service
Số trang:
51 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
Introduces the theoretical background related to hotel; Introduces on Crowne Palza Da Nang; The main point in this chapter is focusing on the factors of guest relation staff and analyzing of strengths, weaknesses of front office of Crowne Palza Da Nang.
Luận văn liên quan
- Enhancing the service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam
- An Investigation into the Real Situation and Some Suggestions for Advancing the Service Quality of Food and Beverage Department at Grand Mercure Da Nang Hotel
- An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
- An investigation into the real situation and some suggestions to improving the service quailty of food and beverages department at Stay Hotel
- An investigation into the real situation of front office department and some solutions to improving its service quality at Montgomerie Links Hotel & Villas