CSDL Luận văn - Luận án
A case study of some methods of advancing the quality of services in the Hoi An Pacific hotel
Số trang:
53 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại Học Duy Tân
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2010
Ngôn ngữ: Anh - Việt
Chủ đề:
Service--Hotel
Tóm tắt:
Presenting five chapters: Introduction, theoretical background, case description, analysis and evaluation, suggestions.
Luận văn liên quan
- Enhancing the service quality of front office at Four Seasons Resort The Nam Hai, Hoian, Vietnam
- An Investigation into the Real Situation and Some Suggestions for Advancing the Service Quality of Food and Beverage Department at Grand Mercure Da Nang Hotel
- An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
- An investigation into the real situation and some suggestions to improving the service quailty of food and beverages department at Stay Hotel
- An investigation into the real situation of front office department and some solutions to improving its service quality at Montgomerie Links Hotel & Villas