CSDL sách
001
000006940
003
LDTU
020
$a9781592985791
041
$aeng
082
$a647.94 068
100
$aJohnson, Brandon W.
245
$aHospitality from the Heart $bEngage Your Employees, Deliver Extraordinary Service, and Create Loyal Guests $cBrandon W. Johnson, Katherine Foley Roden
260
$aU.S.A $bBeaver's Pond Press $c2014
300
$a138 p. $c22 cm
520
$aPresenting 2 parts: Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts; Part II is where the lessons of the story meet the real world. It is a step-by-step guide for you to apply the principles of HEART into your organization and life.
650
$aHospitality industry
653
$aHospitality industry
700
$aRoden, Katherine Foley
852
$a209 Phan Thanh $bNgoại văn
911
Đinh Thị Thu Hồng
927
Mua
928
34288
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