ý kiến bạn đọc

Quản trị kinh doanh khách sạn : giáo trình

Tác giả: Trịnh Xuân Dũng

Giới thiệu khái quát về ngành khách sạn, quản trị khách sạn trên giác độ của nhà quản lý. Đồng thời, cung cấp cho sinh viên phương pháp luận trong nghiên cứu các vấn đề về quản trị kinh doanh nói chung cũng như quản trị kinh doanh khách sạn nói riêng.

170 Hotel Management Training Tutorials : Practical Training Guide for Professional Hoteliers & Hospitality Students

Tác giả: Hotelier Tanji

Including 14 chapters such Food and beverage service; Hotel front office; Basic tutorials; English for hotel; Housekeeping; Hotel terminlogy; Career advice; F&B product; Safety & security; ...

Hotel Front Office Training Manual with 231 SOP: Professional Front Office Management Guide for Hoteliers & Hospitality

Tác giả: Hotelier Tanji

Presenting 12 chapters ssuch as Reservation policy and procedure; Reservation supervisor's policy and procedure; Guest service agent;s policy and procedure; Cashier's policy and procedure; Front office duty manager's policy and procedure; ...

Marketing and Managing Tourism Destinations

Tác giả: lastair M. Morrison

It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations, how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and ...

Marketing for Hospitality and Tourism: 6th edition

Tác giả: Philip R. Kotler, John T. Bowen, James Makens

Part 1: Understanding the hospitality and tourism marketing process; Part 2: Developing hospitality and tourism marketing opportunities and strategies; Part 3: Developing the hospitality and tourism marketing mix; Part 4: Managing hospitality and tourism marketing.