ý kiến bạn đọc

A practical field guide for ISO 9001:2008

Tác giả: Erik Valdemar Myhrberg

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4 through 8 of ISO 9001:2008. Section ...

The startup owner's manual : the step-by-step guide for building a great company : Vol. 1 : 1st ed.

Tác giả: Steve Blank, Bob Dorf

Step 1. Customer discovery; Step 2. Customer validation.

This is service design methods, a companion to this is service design doing : expanded service design thinking methods for real projects : 1st ed.

Tác giả: Marc Stickdorn , Markus Edgar Hormess, Markus Hormess, Jakob Schneider

In this book, you’ll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion ...

The design thinking playbook : mindful digital transformation of teams, products, services, businesses and ecosystems : 1st ed.

Tác giả: Michael Lewrick , Patrick Link, Larry Leifer

This book describes how Design Thinking is applied across a variety of industries, enriched with other proven approaches as well as the necessary tools, and the knowledge to use them effectively. Packed with solutions for common challenges including digital transformation, this practical, highly ...

Ten types of innovation : the discipline of building breakthroughs

Tác giả: Larry Keeley, Helen Walters, Ryan Pikkel, Brian Quinn

Part 1. Innovation; Part 2. Ten types of innovation; Part 3. More is mightier; Part 4. Spot the shifts; Part 5. Leading innovation; Part 6. Fostering innovation; Part 7. Appendix.