CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the performance of the reservation department of the Lifestyle Resort - Da Nang and some suggestions to improve it
- Tác giả: Nguyen Thi Le Van |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Explaining some concepts involved in hotel and reservation activities. Describing and evaluating the performance of reservation department of The Life Style Resort. Giving some suggestions for improving the performance of reservation department.
Investigation into the real situation and some proposals on stimulating tourist's spending at Hoi An Lotus Hotel
- Tác giả: Truong Thi My Phuong |
- Giảng viên hướng dẫn: Nguyen Manh Quang |
- Chuyên ngành: Tiếng Anh Du lịch
To give real situation of stimulating tourist's spending at Hoi An Lotus hotel. To offer some proposals to stimulating tourist's spending at Hoi An Lotus Hotel.
An investigation into the real situation and some suggestions to improve the serving process of food and beverage Department at The Nam Hai Resort
- Tác giả: Le Thi Anh Thu |
- Giảng viên hướng dẫn: Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Clarifying some basic theories of hotel services, quality of service and the service and the serving process. Clarifying, the serving process of the food and beverage department at The Nam Hai Resort that has not met the needs of guests. Proposing some suggestions to improve the serving process of the food and beverage department at The Nam Hai Resort and offering some recommendations for the authorities so that catering industry grows much more day by day.
An investigation into the accommodation service quality of housekeeping department in Hoang Anh Gia Lai Plaza hotel and some suggestions
- Tác giả: Dinh Thi Duy Anh |
- Giảng viên hướng dẫn: Nguyen Thi Dieu Tram |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in detail into the whole procedure of accommodation service of the Housekeeping Department HAGL Plaza Hotel . Figure out strong points and weak points in the procedures of the accommodation service. Suggest some effective solutions to improve the service quality of accommodation.
A case study of Varna Hotel's restaurant services management and recommendations of possible beneficial changes
- Tác giả: Nguyen Hoang Phuong Thanh |
- Giảng viên hướng dẫn: Nguyen Manh Quang |
- Chuyên ngành: Tiếng Anh Du lịch
Researched into the management of restaurant services at Varna hotel at present, quality of provided services, human resources management activities so at to give out suitable solutions to ensure services quality of restaurant. Learn how to manage the services of a hotel's restaurant and improve the quality of the services and operational management of the restaurant.