CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation and some solutions to improving the quality of reception department at Muong Thanh Grand Quang Nam Hotel
- Tác giả: Nguyen Thi My Canh |
- Giảng viên hướng dẫn: Doan Thi Dieu Lan |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about hotel and the quality of the reception department service; Chapter II is case description describing the overview of Muong Thanh Hotel and real situation the quality of the reception department service at this hotel; Chapter III is the analysis and evaluation of the problems.
An investigation into the real situation and some solutions to improving the quality of tourism service at Cong Doan Thanh Binh Hotel
- Tác giả: Trang My Duyen |
- Giảng viên hướng dẫn: Nguyen Thi Thu Hien |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: The analysis of the real situation of tourism services at Cong Doan Thanh Binh Hotel and the evaluation which clarifies the advantages and disadvantages of the travel services at this hotel.
An Investigation into the Real Situation and Some Solutions to Improving the Service Quality of Guest Relation Department at Intercontinental Da Nang Sun Peninsula Resort
- Tác giả: Nguyễn Quỳnh Trâm |
- Giảng viên hướng dẫn: Nguyễn Quỳnh Chi, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about hotel business and Guest Service; Chapter II is case description describing the overview of Intercontinental Da Nang Sun Peninsula Resort and Guest Relation Department at the resort; Chapter III includes real situation about service quality at Guest Relation Department with analysis and evaluation.
An investigation into the real situiations and some solutions to improving the service quality of reception department AT Cicilia Spa Hotel
- Tác giả: Nguyen Thi Thanh Thanh |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about course, spa course business, reception department, and service quality of the reception in golf course; Chapter II is case description about an overview of golf course and real situation at Cicilia hotel; Chapter III includes analysis and evaluation of Cicilia hotel.
An investigation into the real situation and some solutions to improving the service quality of reception department at Phu Thinh boutique resort and SPA
- Tác giả: Nguyen Nhat Kim Ngan |
- Giảng viên hướng dẫn: Duong Huu Phuoc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1 is the theoretical basis of the hotel industry, reception department and service quality in the hotel; Chapter 2 is a description of the general of Phu Thinh Boutique Resort and Spa Hotel, Reception and Organizational Department at this hotel; Chapter 3 is analyzing and evaluating the problem.