CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An Investigation into the Real Situation and Some Solutions to Improving the Service Quality of Guest Relation Department at Intercontinental Da Nang Sun Peninsula Resort
- Tác giả: Nguyễn Quỳnh Trâm |
- Giảng viên hướng dẫn: Nguyễn Quỳnh Chi, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about hotel business and Guest Service; Chapter II is case description describing the overview of Intercontinental Da Nang Sun Peninsula Resort and Guest Relation Department at the resort; Chapter III includes real situation about service quality at Guest Relation Department with analysis and evaluation.
An investigation into the real situiations and some solutions to improving the service quality of reception department AT Cicilia Spa Hotel
- Tác giả: Nguyen Thi Thanh Thanh |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about course, spa course business, reception department, and service quality of the reception in golf course; Chapter II is case description about an overview of golf course and real situation at Cicilia hotel; Chapter III includes analysis and evaluation of Cicilia hotel.
An investigation into the real situation and some solutions to improving the service quality of reception department at Phu Thinh boutique resort and SPA
- Tác giả: Nguyen Nhat Kim Ngan |
- Giảng viên hướng dẫn: Duong Huu Phuoc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1 is the theoretical basis of the hotel industry, reception department and service quality in the hotel; Chapter 2 is a description of the general of Phu Thinh Boutique Resort and Spa Hotel, Reception and Organizational Department at this hotel; Chapter 3 is analyzing and evaluating the problem.
An investigation into the real situation and some solutions to attracting tourists to Hung Le travel C.O LTD. in the low season
- Tác giả: Luong Thi Ngoc Tram |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chaper I is theoretical background about company; Chapter II is case description describing the overview of Hung Le Travel C.o Ltd; Chapter III includes real situations at the Hung Le Travel C.o Ltd with the analysis and evaluation.
An investigation into strengths and weakness of the tour service and some suggestions for developing outbound tourist market of Viet legend company
- Tác giả: Than Thi My Na |
- Giảng viên hướng dẫn: Nguyễn Thị Thu Hiền |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: The strengths and weaknesses of the tour service at Viet Legend Media & Travel.